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AngkasaIO WAF Alert Notification
Alerts play a crucial role in maintaining the security, availability, performance, and reliability of your web services. They serve to notify and update your team about active security threats, service outages, performance degradation, or system malfunctions.
According to the Information Technology Infrastructure Library (ITIL) framework, particularly within IT service management (ITSM) practices, automated alerting is a key element in both monitoring and event management, as well as in incident management.
Incident alerting refers to the process in which monitoring systems trigger alerts to inform your team or automated systems about changes, high-risk actions, or failures within the IT environment. These alerts form the first line of defense against potential outages or changes that could escalate into major incidents. By leveraging automated monitoring and alerting systems, IT teams can proactively address service disruptions and minimize the associated costs of downtime.
As part of its best practices, AngkasaIO ensures that alert-based notifications are automatically generated, enabling proactive monitoring and alerting. By using services like AIO WAF or AIO SIEM, you can set alarms to detect and respond to security issues as they arise.
The goal of alert management is to implement standardized, efficient processes for handling IT-related events and incidents, which include logging, classifying, defining actions, implementing solutions, and conducting post-incident reviews.